JCB RESTORED VINTAGE BACKHOE-LOADER TO CELEBRATE LONGTIME CUSTOMER

To celebrate their 75th Anniversary, JCB gave one of their most loyal customers a present they would never forget: a restoration of their JCB 1 backhoe from 1964.

The Lincolnshire-based Eric Carnaby & Son were one of the most loyal customers of JCB, buying over 150 pieces of their construction and haulage equipment over six decades. To thank them for their loyalty to the legendary marque, JCB set out to restore the family’s vintage piece of equipment.

The project was a surprise until the grandson of JCB founder Joseph Bamford CBE, George Bamford, surprised the family at their Immington base. He collected the machine and JCB’s experts spent six months restoring it to its former glory, according to JCB’s website.

According to Director Roland Carnaby Junior, the family are “over the moon” with JCB’s surprise restoration, which they had themselves intended to restore when they had time away from the business they were running.

Their JCB 1 backhoe loader was of such significant value to them in part because it served as the backbone of their fleet; up to 12 were used by the company in the 1970s. Of the equipment Eric Carnaby & Son have used during the 61 years they have been in business, 95% has been JCB equipment.

When it comes to succeeding in the world of industrial and haulage equipment, it is important to treat your customers right as they are the people who will help you succeed so long as you help them to succeed as well. A long term relationship with a customer is worth its weight in